Policies

Werner Enterprises Company eStore Shopping Guarantee

The Werner Enterprises Company eStore Safe Shopping Guarantee protects you while you shop at estore.werner.com, so that you never have to worry about credit card safety. We do not store credit card numbers period. We guarantee that every transaction you make at estore.werner.com will be safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at Werner Enterprises Company eStore.

Guarantee Details

  • Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges.
  • If your bank does hold you liable for any of the first $50 of fraudulent charges, Werner Enterprises Company eStore will cover the entire Liability for you, up to the full $50.
  • Werner Enterprises Company eStore will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Werner Enterprises Company eStore while using the secure server.
  • In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Payment & Payroll Deduct

We accept American Express, Discover, MasterCard and Visa, and check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. All orders must be prepaid. If you are paying with a credit card, enter the number without spaces or dashes.

Returns

In regards to accepting returns, items must be in original package, not damaged, used or worn and must have all components. The sales receipt or proof of payment is required. We do not accept returns after 30 days of original purchase unless item is defective. There are no returns on entertainment items or non-defective electronic items – Exchanges Only. All sales are final on sale merchandise! Returns will be given by original method of payment only. If the merchandise being returned is due to an error on our part (defect, wrong item), we will reimburse you for the freight to return the item. All returns must be coordinated by phone. You can call us at 1-800-WERNER3 (1-800-937-6373) between the hours of 8:00AM — 5:00PM CST Monday - Friday and 9:00AM — 12:00PM CST Saturday.

Privacy & Security Statement

Werner Enterprises Company eStore knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Werner Enterprises Company eStore, you are accepting the practices described in this Privacy Notice.

Children

estore.werner.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Werner Enterprises Company eStore only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit estore.werner.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Nebraska. If you have any concern about privacy at Werner Enterprises Company eStore, please send us a thorough description to estore@werner.com, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Werner Company Stores

The Company Store is located in the lower level of the Werner Enterprises Global Headquarters in Omaha, Nebraska. We have seven satellite stores located in the Allentown, Atlanta, Dallas, Fontana, Indianapolis, Phoenix and Springfield terminals. Payroll Deduct, Safety credits and Credit card payments are allowed at all terminal locations.