FAQ

How does payroll deduct work?

Payroll deduct can be used as a payment option. We will verify your employee information first before your payroll is deducted.

  • Student drivers can payroll deduct $50 at one time.
  • New office associates and new drivers on their own truck can payroll deduct $75 for the first 90 days. After 90 days, you can payroll deduct up to $200 at one time.

Payroll will take $50 out of your paycheck each pay cycle until the amount is paid back. Some exceptions may apply.

What if my order is more than my payroll deduct limit?

If your order is over your payroll limit an email is sent to inform you of other possible payment options.

How can I use my store credit?

You may use your store credit as a payment option. It is located in the payment options as Payroll Deduct/Store Credit.

If you need to verify how much credit is on your account, you will need to call the Omaha Company store @ 1-800-937-6373.

If you have store credit, we will use that first, and apply any remaining balance to payroll deduct.

Why was my order canceled?

We reserve the right to cancel your order based on unavailable payroll.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of estore.werner.coms coolest features, and we recommend that you leave them turned on.

Does Werner Enterprises Company eStore Share the Information It Receives?

No, Werner does not share the information they receive.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Verisign certified Secure Sockets Layer (SSL) software, which encrypts information you input.

We do not reveal your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

I would like to purchase an item I know is available at the Omaha Company Store. Why is it not on the website?

We have many items we are unable to feature on the website due to brand name and/or pricing restrictions. Please call us at 800-937-6373 or email companystore@werner.com and we will be happy to assist you.

Werner Company Stores

The Company Store is located in the lower level of the Werner Enterprises Global Headquarters in Omaha, Nebraska. We have seven satellite stores located in the Allentown, Atlanta, Dallas, Fontana, Indianapolis, Phoenix and Springfield terminals. Payroll Deduct, Safety credits and Credit card payments are allowed at all terminal locations.